12-25-2010 04:36 PM
I just purchased a SanDisk Sansa Fuze + MP3 Player, 8G. I know that you are supposed to charge them fully when you first get them, so I plugged it into my computer right away. My computer recognizes it, the screen lights up and shows the word "charging" with the USB picture, and the battery is green with a little white lightening bolt. My computer instantly installed the drivers and I installed the firmware updater from the SanDisk website. Anyway, they suggest 3 hours to charge, so I left it charging for that amount of time. However, once I unhook it from my computer...it won't even turn on. We are talking zero power.
12-25-2010 06:56 PM
Received Sansa Fuze+ 8 GB as gift today. Device was dead, so I plugged it into my desktop computer to charge. Device was not detected. Tried same on my laptop. Device not detected. Tried software update - won't download to either computer. The disk that comes with it wants me to go buy stuff at Rhapsody. I think this gift is a mistake.... I don't need a paper weight.
12-25-2010 08:30 PM - edited 12-25-2010 08:31 PM
Yea, I am just taking it back tomorrow. I have now tried it on all 4 computers in the house, three of which are brand new. I tried it in every single USB port and nothing. It still reconizes the player and the screen lights up and says charging, but sits at a 0% battery.
What a waste of money and time. I'm sad that my mom opened this gift this morning and it didn't even work.
12-28-2010 09:11 PM
I believe that you can have this thing replaced by sandisk if there is a hardware problem, which I think you are experiencing. I think that would be your best bet.
Tired of the Sansa Media Converter? Try Video4Fuze! It can create smaller videos than SMC, and is WAY more reliable!!!!