02-04-2009 12:06 PM
I have a Sansa Clip 4GB. I have ~200 songs in the music file and had several I added using Rhapsody. When I start my device it goes through the Refresh Database procedure yet the progress bar gets "frozen" under the 's' in Refresh and will not continue.
I have reset the unit (holding up on the power bar for 15-20 sec) several times.
I have updated the firmware by using the istructions listed on this forum
I have removed all the Rhapsody songs by removing them from that library while my unit was connected
I have run a checkdisk to correct all corrupted files
It still does not complete the refresh database operation. I started it again just before I started this posting. It has been over two min and it still hasn't moved.
I can not get into any menu options on the device, I can not do anything with it not plugged into a computer.
How can I get this unit to play music again?
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