04-27-2013 11:29 AM - edited 04-27-2013 01:59 PM
I absolutely love my Clip however lately i am gotten some problems with the battery. I've done a total factory reset to exclude anyting with the settings however that didn't help. I've used a silicone case with it so no bumbs or scratches or anything like that on it. I alsoalways used the battery charger that came in the package.
I have done a full 8 hour charge and the battery dies after only one hour. It have happened to many times to be a coincidence.
I've already used the warranty once, when the headphone jack went shoddy.
What should i do? Thanks!
I might add that the battery bar was full then it just infront of my eyes went to empty. That wouldn't be normal would it?
04-27-2013 02:41 PM
Hopefully your warranty is still valid (it starts from the date of purchase of the 1st one, not any replacement). It sounds like the charging system and/or the battery has failed.
I'd call SanDisk and see if there's any chance of getting another one.
04-28-2013 09:32 AM - edited 04-28-2013 09:33 AM
Yea! On a second thought it also couldn't be the headphones draining too much power. I am using a pair of Shure SE535 on the European volume setting. I am sure that wouldn't be the problem.
I will make a RMA today and hopefully they will except it.
05-17-2013 06:35 AM
I sent it back to Sandisk. Had to pay over 13 euro. I don't feel it was worth it despite i love my Clip. It's just because the Clip is so cheap from the beginning the cost of the postage made it feel i could buy another copy and keep the faulty one as a backup.
It's the second time i sent it back. First time it was a bad/loose headphone connection.
Well there aren't any alternatives, maybe Cowon but theirs are too big for my taste and they have gone almost fully touch controllable which i hate!
06-28-2013 08:27 AM - edited 06-28-2013 08:28 AM
have the same problem like 2 months ago, did everything, reset frmware, update, change usb cable .. etc ect etc.... and this week, seeing mi sansa clip+ 4gb just to be in the trash, i decided to fomat inner memory and install rockbox, latest version. never wanted to do this before becose im no fan of rockbox, so i installed this custom fomware, its horrible but solve the problem at last !!!, to charge it , i stop the "now playing" song and just plug the sansa ... it solve it ... damm im so happy. !!! hope this help
PD = register to this foum to share this cose i read every freaking post here to find some answer so i have the need to do it ,, thnkx